Fedex: When it absolutely, positively has to be there overnight

…but not necessarily in one piece:

In the video description, Goobie55 writes “The sad part is that I was home at the time with the front door wide open. All he would have had to do was ring the bell on the gate.” After being posted on YouTube, the video has attracted many comments relating to the plight of the homeowner and users are sharing negative delivery stories about FedEx through video responses as well. YouTube users have also responded by adding music to reposts of the video, the most timely being “You’re a Mean One, Mr. Grinch.” 

According to The Daily Mail, FedEx Senior Communications Specialist Shea Leordeanu stated “All of us here at FedEx have seen the video and quite frankly we were shocked.” Company officials plan to track down the delivery driver in addition to getting in touch with the YouTube user that posted the video in order to offer compensation for the monitor as well as an official apology.

As usual I’m late getting my presents in the mail — an insurmountable anti-Christmas mental block does the same thing to me every year.  I was thinking about FedEx-ing them, but after seeing this video I guess they’ll just be late.  Again.  And why not?  It’s becoming a Family Tradition.

6 Responses to “Fedex: When it absolutely, positively has to be there overnight”


  1. 1 Torontonian Wednesday, December 21, 2011 at 11:09 pm

    It’s the subject of David Letterman’s Top Ten list tonight
    and there is some YouTube footage also shown on his
    program.

    And so close to Christmas . . . .how can FedEx get over
    this one?

    • 2 JJ Saturday, December 24, 2011 at 10:14 am

      Actually, it probably happened at just the right time for this year’s business: anyone who’s left their deliveries until this late stage doesn’t have much choice if they want them to get there on time. And by next year’s Christmas season this will be a vague fuzzy memory…

    • 4 JJ Saturday, December 24, 2011 at 10:19 am

      From the statement:

      While this delivery fell way short of those high standards, we are already using it as a learning opportunity.

      I would have thought that “Don’t heave fragile packages over fences” is something we know by instinct, not a skill set that has to be learned :P

  2. 5 workin' joe Saturday, December 24, 2011 at 7:03 am

    Did you see the speed and efficiency of that delivery! That’s the free market private courrier out-competing the government-run post office. Had the home owner simply paid more for the ultra thin monitor, the gallant delivery guy / capitalist hero could have tossed it BETWEEN the gate’s bars and inflicted less damage. What a nation of crybabies!


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